Introduction
Welcome to Krishi Mitra, an agricultural platform developed by Smartgrains org. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the application.
Information We Collect
We collect the following types of information to improve and provide better service:
- Personal Information: First Name, Last Name, Phone Number, Password, Role (Farmer/Trader), Shop Name (for traders), Shop Address (for traders), Address (for farmers), State, District, and Taluka.
- Crop Data: Traders can list crops for sale, including crop name, minimum and maximum price, quantity, and unit.
- Location Data: We collect your location information (State, District, Taluka) to provide region-specific crop listings.
- Usage Data: We collect information on how the app is used, such as actions taken on the app (e.g., viewing crop listings, updating trader profiles), and device details (e.g., Android version, app version).
How We Use Your Information
We use the information we collect in the following ways:
- To facilitate and manage your account.
- To provide crop listings based on your location and preferences.
- To allow Traders to update their crop prices, quantity, and details.
- To display crop information and trader details to other users based on location filters.
- To improve and personalize the user experience in the app.
- To respond to user requests, including inquiries about support.
- To ensure the security and integrity of our app and services.
Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
- With your consent: We may share your information when you explicitly allow us to.
- With service providers: We may share information with third-party service providers who help us manage or improve our app.
- As required by law: If required by law or a valid legal process, we may disclose your information to government authorities or other parties.
Data Security
We are committed to ensuring that your information is secure. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. For example, passwords are hashed using industry-standard techniques for enhanced security.
User Rights
You have the right to:
- Access the information we hold about you.
- Request that we update, correct, or delete your personal information.
- Withdraw your consent for data processing at any time, where applicable.
- Lodge a complaint with the relevant data protection authority if you feel your rights are being violated.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. If you choose to delete your account or request that we delete your data, we will delete your personal information except where we are required by law to retain it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Effective Date" at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Email: support@Smartgrains.org
Phone: 8970092507
Account Deletion Request
If you wish to delete your account, please fill out the form below to request deletion. This action is permanent and cannot be undone.